Terms and Conditions

Effective Date: September 4, 2025
Business Name: NG Air Conditioning
Website: https://www.nghvacrepair.com

1. Introduction

Welcome to NG Air Conditioning (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our site, booking a service, or interacting with us, you agree to these Terms. If you do not agree, please discontinue use of our website and services.

2. Services

NG Air Conditioning provides HVAC repair, installation, and maintenance services to residential and light commercial customers in and around Buffalo Grove, Illinois. All services are subject to availability and scheduling.

3. Quotes and Estimates

  • Any service estimate provided via phone, email, or online form is an approximation based on the information you share.
  • Final pricing will be confirmed after an on-site inspection.
  • Estimates are valid for 30 days unless otherwise stated.

4. Payments

  • Payment is due upon completion of service unless otherwise agreed in writing.
  • We accept major credit cards, cash, and approved financing options (e.g., Wisetack or Wells Fargo Home Projects).
  • Financing applications are handled by third-party providers, and approval is subject to their terms and policies.

5. Cancellations and Rescheduling

  • Please notify us at least 24 hours in advance if you need to cancel or reschedule.
  • Late cancellations may be subject to a service fee.
  • NG Air Conditioning reserves the right to reschedule appointments due to emergencies, weather conditions, or unforeseen circumstances.

6. Warranties and Guarantees

  • Service warranties (labor and parts) may apply depending on the repair or installation performed.
  • Warranty details will be provided at the time of service.
  • Manufacturer warranties on equipment and parts are subject to their terms and conditions.

7. Limitation of Liability

  • NG Air Conditioning is not liable for indirect, incidental, or consequential damages arising from use of our website or services.
  • We are not responsible for delays or damages caused by factors outside our control (e.g., supplier shortages, extreme weather, power outages).

8. Use of Website

When using our website, you agree not to:

  • Misuse, copy, or distribute content without permission.
  • Attempt to hack, disrupt, or interfere with the site’s operation.
  • Submit false or misleading information through forms or bookings.

9. Intellectual Property

All content on our website (text, graphics, logos, images, etc.) is owned by NG Air Conditioning or licensed to us. You may not reproduce, distribute, or use this content without our written consent.

10. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect and use personal data. Please review it here for more details.

11. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on this page with the revised effective date. Continued use of our services or website after changes means you accept the updated Terms.

12. Contact Us

For questions about these Terms, please contact:

NG Air Conditioning
📞 Phone: +1 (847) 752-9711
📍 Address: 891 Saybrook Ln, Buffalo Grove, IL 60089
🌐 Website: https://www.nghvacrepair.com